Service Excellence
Dedicated to providing timely and efficient services to all our stakeholders


Measurable Improvement
Identifying and meeting key needs
Improving service quality and perpetually tracking progress
Employee Development
Hiring talented and self-driven people
Increasing competence through training and development programs
Providing opportunities for growth within IHV and its associate groups


Ethical and Fair Treatment for All
Committed to highest levels of ethical and fair practices with stakeholders
Teamwork
Working together with a consumer-centric approach; superseding the practices of traditional organizations
Creating an inclusive decision making environment thereby enabling increased employee participation in process improvement


Compassion
Ever committed to improving the quality of life of our consumers
Providing respectful and dignified treatment for patients and clinical care experts
Innovation In Service Delivery
Investing in continuous development of new and better ways of delivering our services
